questions / answers

We’ve compiled answers to the most commonly asked questions to help make your checkout experience as smooth as possible. If you can’t find the information you’re looking for, please feel free to contact us by completing our inquiry form. A member of our team will respond to you as soon as possible.

can i order sample?

Yes, you can order a sample first. This helps you check stitching, fabric quality, and printing. Samples usually take about 1 week to make, and delivery takes 3–4 days depending on your location.

What is the production time for custom team or club orders?

For 80–500 pieces, production usually takes about two weeks, not including shipping. Orders between 500–1,000 pieces typically take around three weeks. More complex items, like American football or baseball uniforms, may need an extra week. For orders over 1,000 pieces, please contact us for an accurate timeline.

What is the minimum order quantity (MOQ)?

The minimum order is 40 pieces per design. You can choose different sizes in the same order.

Do you offer custom designs?

Yes, we offer full custom sportswear and activewear. You can send your design, mockup, tech pack, or reference image, and we will make it for you.

Where do you ship?

We ship worldwide, including USA, Canada, UK, Europe, Australia, and New Zealand. We use trusted shipping services to deliver safely and on time.

What payment methods do you accept?

We prefer bank transfer. We also accept Western Union, MoneyGram, and Xoom.

Do I need a design before placing an order?

No, it is not required. You can send a design file, mockup, tech pack, or reference image. We will help you with the rest.

Can you match colors of an existing design or garment?

Yes, we try our best to match colors closely. Small differences may happen due to fabric or printing, but they are usually not noticeable.

Do you print in CMYK or RGB?

We mostly use CMYK for sublimation printing. RGB files are also accepted, but colors may change slightly during conversion.

Is there extra cost for player names or numbers?

No, there is no extra cost for names, numbers, or sponsor logos on sublimated jerseys.

What fabrics do you use?

We use high-quality polyester and polyester-spandex fabric. It is light, breathable, and good for sports. Other fabric options are also available.

Do you offer private label (our brand) production?

Yes, we can produce products under your brand. We can add your logo, labels, and custom packaging.

How can I place an order?

You can contact us by email, website, or WhatsApp. Share your design, quantity, and sizes. Our team will guide you step by step.

How do you ensure quality?

We check every step of production carefully, from fabric to final finishing, to make sure high quality is maintained.

Is it safe to order from overseas?

Yes, it is safe. We ship worldwide with tracking. Payments are secure, and many international customers reorder because of our reliable service.

contact us

Contact Us